How we can help

Frequently asked questions

General information

A metabolic disorder is a rare hereditary condition in which the body cannot process certain nutrients properly because a specific enzyme is deficient or absent. As a result, essential molecules such as amino acids cannot be broken down correctly, which disrupts the body’s metabolism.

If a child with a metabolic disorder is not treated promptly, the first symptoms often become apparent within a few months of birth. The specific symptoms vary depending on the condition but may include developmental delays, muscle weakness, liver or kidney problems, growth issues, or in severe cases, coma.

Metabolic disorders are often first identified through newborn screening (the heel-prick test). This initial screening is typically followed by further diagnostic procedures such as blood and urine tests, genetic testing, and measurement of enzyme activity.

Following the results of newborn screening, your paediatrician or GP will contact you and refer you to a hospital that specialises in the management of inherited metabolic disorders. It is important to attend this appointment promptly so a treatment plan can be established. For many of these conditions, a low protein diet is a long-standing and highly effective treatment.

A low protein diet limits protein intake and is supplemented with specially formulated protein substitutes to ensure the body receives the other essential amino acids it needs. Following this diet closely is crucial for maintaining good health and preventing complications.

Diet and nutrition

On a low protein diet, it is important to avoid protein-rich foods such as meat, fish, dairy, nuts, and legumes. Suitable options include most fruits, vegetables, and specially formulated low-protein products.

Planning meals in advance can help make it easier to stay on track. Seek ongoing support from your dietitian, family, friends, and patient support groups.

Yes — replace high protein ingredients with low protein alternatives such as Loprofin® products or other suitable substitutes.

*This platform is intended for patients or carers of patients who have been prescribed the Nutricia Loprofin product range by a Healthcare professional.

The Loprofin Range are Foods for Special Medical Purposes, for the dietary management of inherited metabolic disorders and other conditions requiring a low protein diet and must be used under medical supervision.

Always follow the advice of your Healthcare Professional before making any changes to your diet.

Everybody’s low-protein diet is different. Always check with your dietitian regarding suitability of ingredients in recipes.

Always check allergens for individual ingredients and product labels.

Recipes

You can explore a wide range of recipe ideas — from quick snacks to full meal options — on our Recipes page.  You can also cook along with Chef Derek using the video content for many of these recipes.

Simply create an account and click the heart icon next to any recipe you want to save to your favourites list.

Online communities and support

Yes — there are several options, including international Facebook groups and local patient organisations in the UK and Ireland.

Yes! Follow us for more stories and inspiration on Instagram @LowProConnect and Facebook @LowProteinConnect.

Yes — join us on our YouTube channel @LowProteinConnect, where Chef Derek shares his favourite low protein recipes.

You can find a collection of real-life stories and experiences from others in the community on our Life and Stories pages.

Technical Questions and Support

Click ‘Register’ in the top-right corner and fill in your details. You’ll receive a confirmation email — click the link inside to activate your account.

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Double-check your login details. If the issue continues, reset your password. If you still have trouble, contact our helpdesk for support.

Log in to your account and navigate to ‘My Profile’ to update your details.

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If you need technical assistance, fill out our online contact form or email our helpdesk directly.

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Ask for personal advice from the Nutricia experts

Do you need support? Contact our team of experts for guidance and support on the use and composition of the Nutricia metabolic product range.

We can be reached by phone on 01225 751098. We are available Monday to Thursday 9am-5pm and Friday 9am-4pm (except Bank Holidays). Contact us resourcecentre@nutricia.com.